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Privacy Policy

Last updated: October 31, 2025

At Sansparsh Wellness, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness and yoga studio platform.

Information We Collect

  • •Personal Information: Name, email address, phone number, and profile information when you create an account.
  • •Authentication Data: Login credentials and authentication tokens when using Google, Facebook, or phone authentication.
  • •Usage Information: Information about how you use our services, including classes booked, videos watched, and preferences.
  • •Device Information: Device type, operating system, browser type, and IP address.
  • •Payment Information: Billing details and transaction history when you purchase subscriptions (processed securely through our payment processors).

How We Use Your Information

  • •Provide and maintain our wellness and yoga services
  • •Process bookings and manage your subscriptions
  • •Send important notifications about your classes and bookings
  • •Improve and personalize your experience
  • •Communicate with you about updates, promotions, and new features
  • •Ensure security and prevent fraud
  • •Comply with legal obligations

Information Sharing

  • •We do NOT sell your personal information to third parties.
  • •Service Providers: We share information with trusted service providers who help us operate our platform (Firebase, MongoDB, payment processors).
  • •Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • •With Your Consent: We may share information with your explicit consent for specific purposes.

Data Security

  • •We use industry-standard encryption (SSL/TLS) to protect data in transit.
  • •Passwords are securely hashed using bcrypt algorithm.
  • •Authentication tokens are securely managed through Firebase Authentication.
  • •Access to personal information is restricted to authorized personnel only.
  • •Regular security audits and updates to protect against vulnerabilities.
  • •Secure database storage with MongoDB Atlas.

Your Rights

  • •Access: Request access to your personal information.
  • •Correction: Update or correct your personal information through your account settings.
  • •Deletion: Request deletion of your account and associated data.
  • •Opt-out: Unsubscribe from marketing communications at any time.
  • •Data Portability: Request a copy of your data in a portable format.
  • •Withdraw Consent: Withdraw consent for data processing where applicable.

Third-Party Services

  • •Google Sign-In: When you use Google authentication, Google's privacy policy applies to information collected by Google.
  • •Facebook Login: When you use Facebook authentication, Facebook's privacy policy applies to information collected by Facebook.
  • •Firebase: We use Google Firebase for authentication and may store data according to Firebase's privacy practices.
  • •Payment Processors: Payment information is processed by third-party payment processors with their own privacy policies.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of cookies we use:

  • •Essential Cookies: Required for authentication and core functionality
  • •Session Cookies: Maintain your login session
  • •Preference Cookies: Remember your settings and preferences

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • •Account information: Retained while your account is active
  • •Transaction records: Retained for 7 years for legal and tax purposes
  • •Marketing data: Retained until you unsubscribe or request deletion

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: contactus@sansparsh.life
  • Address: Sansparsh Wellness & Yoga Studio, India

By using Sansparsh Wellness, you acknowledge that you have read and understood this Privacy Policy.